Channel � Twilio (SMS + Voice)
Twilio (SMS + Voice) agents, the Rails way.
Point a Twilio number at your agent. SMS, MMS and voice calls (with realtime speech) flow into the same agent as any other channel.
One command to install
From the CLI or the agent detail page in your dashboard. We scaffold channels/twilio.rb, handle OAuth or token exchange, and wire the channel into your agent's chat loop.
# in your Rails app
rails agent channels:add twilioWhat you get out of the box
- SMS and MMS inbound + outbound.
- Voice with realtime STT/TTS routed through our audio runtime.
- Number provisioning and porting from the dashboard.
Folder-native, like the rest of Rails Agent
Channels live inside your agent's directory alongside agent.rb, tools/ and knowledge/. Read the whole thing in a minute. Delete a file to remove the channel.
app/agents/support/
??? agent.rb
??? tools/
??? knowledge/
??? channels/twilio.rbConnect Twilio (SMS + Voice) in one click
Open your agent in the dashboard, hit Channels, pick the one you want. Auth, hosting and delivery are on us.
Keep reading
Slack agents →
Talk to your agent in any channel or DM.
Discord agents →
Ship a Discord bot without gateway servers.
Web Chat agents →
Embed a chat widget on any Rails page.
Google Chat agents →
Agents that live in Google Workspace.
Microsoft Teams agents →
Enterprise chat, one command away.
WhatsApp agents →
Reach customers where they already are.
All channels →
Browse every channel Rails Agent supports.